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Best Rate Guarantee

Best Rate Guarantee

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OUR BEST RATE GUARANTEE:

Hillside Beach Club offers its Best Rate Guarantee when you book on (hillsidebeachclub.com). Simply book through our web site and you can rest assured that you will always receive the best possible rates. In the unlikely event you do find a cheaper and bookable room-only rate elsewhere within 24 hours of your booking, we will match the lower rate. If you have found a better rate through another booking channel, submit a claim and our Sales & Reservation team will determine eligibility and contact you.

Hillside Beach Club guarantees that if you make a reservation on our website and then find a lower rate on some other booking channel, we'll match it, subject to the following terms and conditions:
  • You must have a confirmed reservation made on our brand web site hillsidebeachclub.comor through an IATA accredited retail travel agent booking through our hillsidebeachclub.com or the following Global Distribution Systems (Amadeus, Apollo/Galileo, Worldspan and SABRE).
  • You must find a lower publicly available rate on a non-Hillside booking channel for the same accommodation within twenty-four (24) hours of booking your reservation.
  • Same accommodation is defined as a booking at the same hotel with the same dates of stay, same length of stay, same number of guests, same room type, same cancellation and advance purchase policies and the same terms and conditions governing the room rate.
  • You must complete and submit a claim form to Hillside Beach Club Sales & Reservation Department in accordance with the claim form’s instruction. Your claim must be received within 24 hours of the time the original reservation was confirmed and at least 72 hours prior to arrival at the hotel.
  • The same accommodation must be available for purchase at the time your claim is submitted.
  • Once we verify the availability and eligibility of the lower rate, we'll match it.
  • Hillside Beach Club reserves the right to modify or cancel this offer and the terms and conditions at any time in its sole discretion and to discontinue the offer to anyone who appears to be using the offer in a manner inconsistent with the terms and conditions or the intent of the offer or any portion of the offer or in a manner inconsistent with local laws.

OFFER DOES NOT APPLY to the following:

  • Reservations booked through a non-Hillside booking channel or a non-designated GDS, third party websites or any other channels.
  • Hotel packages which may include hotel, airfare, transportation or other similar service or amenities.
  • Discount or negotiated rates not available to the general public.
  • Reservations made within 72 hours of day of arrival.
  • Taxes, gratuities, service charges, early departure fees, or other fees and incidental charges.
  • Rate disparities due to fluctuations, rounding, or differences in the currency exchange rates are excluded from the offer.
  • Only one claim may be submitted and is eligible for each stay. For purposes of our Best Rate Gaurantee, a stay shall be defined as the total number of consecutive nights spent by the same guest, guests, or subset thereof, at Hillside Beach Club, without regard to whether a guest checks out and checks back into the participating hotel again.

CLAIM FORM

GUEST RESERVATION DETAILS

Example: expedia.com

GUEST CONTACT DETAILS

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